Customer Testimonials
I had another outstanding experience working with Barry Baptiste. From start to finish, he was professional, knowledgeable, responsive, and genuinely committed to making sure I found the right vehicle. Barry took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. There was never any pressure—just honest guidance and excellent customer service. If you’re looking for someone who truly puts the customer first, I highly recommend Barry Baptiste. He made what can often be a complicated process feel easy and enjoyable. Thank you, Barry, for another great experience.
Land Rover Norwood and Barry Baptiste are fantastic. Barry helped me get the exact Land Rover I wanted, and I will work with him on all my future Land Rover purchases. The best!
Excellent service. Barry always give us the best service and we will always come back for our next car
I very much appreciate the great service from Barry and Drew! They are so knowledgeable and willing to assist. I highly recommend LandRover of Norwood.
I use Barry for all of my leases. Such a smooth process. He took my car back damaged and said they would deal with getting the old vehicle fixed. Barry took one step off of my plate. Very appreciative.
Barry is absolutely exceptional! This was my second purchase with him, upgrading from the Velar to the Sport. His recommendations, knowledge and contagious good energy makes the car buying process enjoyable! Barry has a lifetime client with me! 10/10 highly recommend!
Best service ! Barry is the best. Always attentive and efficient and providing a+ service . So appreciative !
First class experience. Barry and the rest of the team made this easy and very enjoyable. Loving the vehicle
We could not have been more impressed with our experience at Land Rover Norwood and with Barry Baptiste. We felt welcomed right away and he was incredibly professional in helping us make our decision. We never felt pressured and his communication throughout the process was exactly what we hoped for. He was also very kind and accommodating with any of our requests. I would highly recommend him to anyone interested in purchasing a Land Rover!
Sonny helped us through every step of the car buying process and was available at any time to answer our questions. Excellent service!
Working with Sonny was smooth and informative. I didn't intend to buy, but Sonny and his team made the process so easy and accomodating, they helped me get out of my own way and buy a great car. And service after the sale has been just as good.
Barry is flexible, patient and transparent. It was a delightful experience.i highly recommend Barry
Words can’t describe how helpful Barry has been throughout this whole process. Thank you Barry for everything, loyal customer for life!
Barry was super helpful on helping choosing the right car for me and my wife! Communication was on point and all paperwork and delivery was super easy to deal with as well! Highly recommend Barry and Land Rover Norwood for your next car!
From the first time, I stepped foot into the dealership to driving out of the showroom the whole process and Barry were unbelievable
Our car buying experience with Renee was by far the most seamless, efficient and personal one we have ever had. Renee is customer focused and her level of knowledge put us at ease. She listened to us through the process and delivered exactly what we wanted. Can not wait to work with her again!
By far, our best car purchase experience to date. Renee was patient and a complete pleasure to work with (and we gave her tight parameters on the exact car we were looking for).
It was a very seamless process and I never stepped foot in the dealership! They delivered the car to me at my daughters aau volleyball tourney for the test drive, negotiations were done via email/phone and they delivered the car to me in Maine. Renee in sakes was amazing and CJ who delivered the car was awesome and very knowledgeable. I’ll be back in 3 years for another one!
We purchased a Range Rover at Land Rover of Norwood. Ameir Almosawi worked with us in the purchase in a very professional and consultative manner. He was very knowledgeable about the model, its features and specs, and most importantly the technology inside. He was very patient explaining it, helping my wife understand how to configure the options and get comfortable with the touch screens. The buying process was very easy and straightforward.
Just before delivery of the car they found a scratch which necessitated a trip to the body shop. They provided us another Range Rover to use and then ... Read More DealerRater - Feb 12, 2026
We recently bought a Range Rover from Ameir at Land Rover Norwood. He made the process extremely easy, in and out within a couple hours. Definitely a concierge feel to the experience. Highly recommend!
Sonny Singh and LandRover Norwood was so helpful to me. He explained the process of purchasing my leased Sport and created a stepwise approach task list so that I could plan appropriately. He accommodated my difficulty scheduling appointments and was so flexible around my needs. He made it easy. I am a happy repeat customer of his for the second time and will come back to him again!
Barry was great. Very responsive, courteous and helpful. Would recommend highly. Easy and smooth transaction.
Been working with Barry for 15 years. He's amazing. Literally drove my car to New York for me
Barry was very helpful with our decision in purchasing the Velar Range Rover. He is very patient and kind. Highly recommend Barry
Reneé was so easy to work with! My family has worked with her several times and she always finds us exactly why we are looking for with such ease and a stress free process.
Five stars isn’t enough for Renee Her expertise, communication, and attention to detail are unmatched in the car business. She handled everything with absolute precision and made sure I left with a deal and a vehicle I was thrilled with. She’s a rockstar Land Rover Norwood is lucky to have her.
Renee is a true professional. Enjoyed working with her in our car purchase. Will definitely recommend to friends.
This was my first time purchasing a car at Land Rover Norwood. I cannot say enough about the entire team, from first looking at a car, to deciding on which one was right for our family, to making the purchase, and finally, being educated about the car before driving away. Sonny Singh was wonderful to work with and I would highly recommend Land Rover Norwood for their professional, knowledgeable, customer focused staff.
We have worked with Renee and Land Rover Norwood for almost 10 years and she is the best! Renee is delightful, professional, and very responsive. She creates a smooth process for what can otherwise be a challenging time of buying / leasing a vehicle. The location is beautiful and the team makes you feel valued and appreciated. I highly recommend Renee and Land Rover Norwood!
Excellent to deal with. Very professional. I would recommend her and the dealership to anyone.
From start to finish, my experience purchasing my Range Rover Sport was nothing short of outstanding, thanks to Sonny Singh. His professionalism, product knowledge, and genuine enthusiasm made the entire process smooth, enjoyable, and completely stress-free.
I had a fantastic experience working with Renee at Land Rover Norwood when purchasing my Range Rover Velar. She was knowledgeable, professional, and made the whole process smooth and enjoyable. Renee went above and beyond to answer all my questions and made sure I felt confident in my decision. Highly recommend her to anyone looking for a great car-buying experience! She’s the best!
Sonny expertly helped up with a CPO 2024 Defender-X. This was a dealer owned vehicle so we are in essence the first owner. He took his time to explain all the details and was able to help us through any/all questions that we had along the way. The process to purchase was extremely smooth and efficient and was an incredible experience. We could not be happier!!!
We recently purchased a Range Rover from Land Rover Norwood and our sales rep Ameir made the purchase process easy and we were satisfied with the price. He and all the employees we worked with are truly customer focused and really cared about earning our business. Thanks to everyone for making it such a positive experience!
Sonny was available, flexible, knowledgable and helpful. His attention to detail and insistence on those details being tended to resulted in a seamless process and delivery of a pristine vehicle. Sonny, along with Mike and TJ, took care of everything necessary for me to drive away with the entire process completed, without so much as an inspection sticker outstanding.
Berry is true professional and has made our experience exceptional. We shopped two other dealerships for the same car and Berry’s attention to the details, lack of “ sales noise “ and quick responsiveness really stood out. Finance manager was also very straight forward. It took two hours total from start to finish and two more hours for the car to be ready! Highly recommend Berry and his team !
I had a seamless experience working with Renee! She had exceptional knowledge of all the cars and was fun, kind and approachable. 10/10 recommend! Marcos was wonderful as well, he set me up with the appointment
I recently purchased a new Range Rover with Barry Baptiste of Land Rover Norwood. Barry was extremely knowledgeable, and communicative throughout the entirety of the process. The delivery timeline was clear from the day I placed the order, and the SUV actually showed up ~3 weeks early which I was thrilled with. They also offered me a very competitive trade credit off the bat which removed the uncomfortable step of haggling against a lowball trade offer, which I’ve found to be standard at most other dealers I’ve done business with in the past. I would highly recommend Land Rover ... Read More DealerRater - Jun 27, 2025
Barry was fantastic. Made the entire process of leaving a new car easy and transparent.
Barry Baptiste is a professional’s professional. He and his team made the buying process easy and comfortable. Any question I had was answered with ease and patience. Barry is the best!!!
Barry is a professional’s professional. He and his team at Norwood Landrover handle every aspect of a purchase with poise and kindness. There isn’t a better car buying experience and I’ve had Porsches, Aston Martins, Toyota’s, Mercedes and more. You’ll love Barry and Norwood Land Rover!
Another great experience with Barry Baptiste. I cannot recommend buying a Land Rover through Barry and Kaplan. Always handle my wife and I with the upmost professionalism, honesty, and integrity. Thank you Barry yet again!!!
Barry Baptiste is a true professional and always provides an amazing purchase experience In and out the same day with my New Rover Sport Thank you Barry!
Dealership is humane and professional. Your satisfaction is very key to them no matter what.
For 20 rears or more I have enjoyed trading in and purchasing From Land Rover Norwood and especially Barry Baptiste. He couldn’t be more helpful!
Great experience! Detailed, responsive, and available for all questions. Would recommend and will be back.
I've been doing business with Barry for years! Always happy to refer others to him!
Best dealership experience I’ve ever had. This was my first Land Rover Defender 110, and the entire process was exceptional. From start to finish, everything was smooth, professional, and beyond expectations. Sonny was incredibly helpful, knowledgeable, and made the entire experience easy and enjoyable. I couldn’t be happier with the service and the vehicle. Without a doubt, this team sets the standard — highly recommended! bb
Absolutely Outstanding Experience – Thank You, Barry!
I recently purchased a Defender for my daughters, and I couldn’t be more thrilled with the experience. Barry was absolutely fantastic throughout the entire process — knowledgeable, professional, and genuinely caring. He took the time to understand exactly what we were looking for and made sure every detail was just right.
My daughters are beyond excited about the Defender — and seeing their faces light up made it all worth it. The vehicle is everything we hoped for: stylish, safe, and built to last. Barry made what could have been a stressful experience smooth and ... Read More DealerRater - May 30, 2025
Barry Baptiste made our purchase experience at Land Rover Norwood very easy. He valued our time, and the process was very efficient. Despite our visit to purchase an off-brand preowned vehicle, Barry treated us like we were buying a high end Land Rover. Thanks again Barry!
my experience was great barry made it easy and seamless so I was out the same day
I went to several Land Rover dealerships in MA and Land Rover Norwood was fantastic! Other dealerships were very pushy but not here! Barry was awesome and I would highly recommend him to anyone looking for a Land Rover/Range Rover. Super knowledgeable. He even talked to my wife several times about the best options. I am a new customer but a forever customer based on my experience with Barry and Team. Thank you!
Barry Baptise goes above and beyond to get you into the car that suits you! He has helped us with multiple Land Rovers over the years. His expertise and knowledge is a 10! Thank you Barry!
Barry Baptiste and the team are great!! They found me the Defender of my dreams!!
Barry did an amazing job, he was attentive, direct and informative and wanted to make sure I had another excellent experience. Thank you Barry!
I enjoyed working with Barry Baptiste, as he was very knowledgeable of the cars that I was looking at. He worked well with me and my father who was negotiating the deals. it was a great turnaround given the fact that I had just recently had a car troubles with my previous Jaguar, which I had also bought from the same dealership. I felt like I was being treated like family. I would definitely make another purchase here again.
I was truly impressed by the team at Land Rover Norwood.
Especially by my sales person Sonny. He is very knowledgeable and very helpful. He’s extremely patient. Helped me throughout the entire process. I came in to buy a car, hoping that it was in stock. However I fell in love with a specific model and specific color and options. It was a difficult find. However, Sonny worked tirelessly to give me exactly what I was looking for. And below my budget. I cannot say enough good things about Sonny. Please take my advice if you want to buy ... Read More DealerRater - May 8, 2025
Renee Acciardo our salesperson made use feel relaxed and very informative about our purchase. Her genuine follow up after the initial sale to insure everything was perfect was something I haven't experienced. The dealer answer all our questions, give us a fair price and insured the car was in top condition when we took delivery. If you are looking for a Land Rover brand in the Boston area I highly recommend you visit Norwood and ask for Renee.
I just purchased my first Defender, a 110 Carpathian edition and had an incredible experience with Sonny Singh, and his colleagues Mike, Tom and CJ. The transaction was the best car buying experience I have ever had. The team was so considerate and concerned with exceeding my expectations, including home delivery of the vehicle to me in Maine and a personalized walk through of the technology by CJ when the car was handed off to me. I can't recommend Land Rover Norwood more highly.
My wife and I recently purchased a Defender 130 from LR Norwood and had a wonderful experience working with Sonny Singh. We shopped around a bit but went back to LR Norwood to make our purchase due to Sonny's customer service. His knowledge of the vehicle options was exceptional, and Sonny was very patient as we went back and forth, deciding between the 130 and 110.
We just purchased our 7th car from Sonny Singh! He has made every experience easy and enjoyable. Things are taken care of quickly and I know I can call at any time and he will respond fast with an answer and help in any way he can. Highly recommend.
I just purchased a new Range Rover from Sonny Singh at Land Rover of Norwood. The process could not have gone smoother. Sonny was incredibly helpful from start to finish. Highly recommend!
It has been great working with this dealership. The sales process was very smooth and my Sales Rep Ameir was excellent throughout the process. He provided concierge-like service throughout the sales and vehical acquisition process. I strongly recommend working with Ameir. I am looking forward to future dealing with this dealership!!!
After thinking about it for many years I finally acquired my first Range Rover Norwood Land Rover. I had the opportunity to meet Sonny Singh who was very helpful in introducing the vehicle and explaining everything. It was a pleasure working with them.
Fabulous service from Sonny and from financial person!!! Loved the experience and CJ did a great tutorial on how to use all of the features in the car!! I would recommend this great team to anyone!!!
My wife and I purchased a Range Rover Sport this past week and worked with Sonny Singh. Sonny could not have been more knowledgeable, efficient and courteous. We would recommend Sonny and Land Rover Norwood highly!
I worked with Sonny and Eddy for our 6th Range Rover transaction - every time, it gets easier and netter to work with them and they have truly earned my business. They know what is important to me as a buyer and they are fair, honest, and went above and beyond to ensure I got what I wanted and for a fair price. Thank you Sonny & Eddy!
Had the Privilege of purchasing a 2024 Discovery and my second vehicle from NORWOOD Land Rover. I was fortunate to have dealt with Sonny Singh in sales and Justin in financing both times....They are a pleasure to work with...Professional, accomidating and patient in what can be a tedious task...Highly recommend...
I just purchased a new Defender 110X from Jake Kaplans Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the perfect match, to getting the vehicle transferred to their dealership, and making the transaction almost effortless will keep my coming back. I wouldn't want to purchase a vehicle from anywhere else.
This dealer makes buying a car easy and believe it or not some what enjoyable. Jing is the best.
2022 Discovery Sport (bought 3/2023 with 8K miles on odometer). By the time the car completed 25K miles (3/2024), it requires brake disc replacement. I escalated and wanted a reveiw of this diagnosis. Sean H, Svc Director agreed for a review with Foreman and agreed garciously if I did not decide to change the brakes then he will waive off the $200 fees for review. Now, the staff handling my booking tells me that this is the last time this will be done. Well, I have not availabled any favors and I do not understand why my driving (I cannot tangibly prove that I ... Read More DealerRater - Jul 23, 2024
Recently purchased my third car from Land Rover Norwood, my second purchase working with Sonny Singh. The entire process from the initial order through delivery was enjoyable and went flawlessly. I highly recommend the dealership and Sonny.
We had a great experience working with Sonny Singh. He was very helpful, timely with updates and made the whole process painless - not my first experience at Jake Kaplans and likely not my last.
They made the car buying experience pleasant. Sonny was our sales person. He took time out of his personal schedule to ensure we were satisfied with our purchase. Would certainly recommend for a top tier purchasing experience over any other Land Rover dealership in the Greater Boston area.
A top-level buying experience from start to delivery. Sonny Singh is a terrific salesperson and highly recommended. Love the car and appreciate the dealership. Super experience.
Highly recommend… Renee was the best salesperson very professional and very personable. I’ve had my SUV for a little over 2 months if I have a question I text her and she’s literally texting me back with an answer she definitely goes above and beyond. I would recommend the dealership if you want a great experience you have to ask for Renee.
Everytime I drop my car off at this dealership my car comes back with more issues due to their incompetance of the service department.
Renee Acciardo was the best, She made buying my Rover so easy, She explained everything and was always there for any of my questions. I highly recommend Land Rover Of Norwood and Renee . It was worth the trip!!!!
Excellent Customer service! We been customer here since last 9 years! Highly recommend! Just got our new car today!!
Samantha in service was great! Reviewed all the worked with me in detail and made sure my car was available for pickup even after hours on a Saturday. Much appreciated!
Good response time, documentation and communication. Well organized and helpful. Thank you to the entire team
I had a great experience at LR Norwood. My salesman Josh was awesome and did a great job making sure the process was smooth and expedited. The guys did everything possible to make sure my car was perfect the day it was delivered. I would highly recommend LR of Norwood
Renee was a great sales person . Very friendly and helpful.No pressure at all and no sales pitches .
Great experience when we meet looking for a new car! No pressure and very patient in making sure we got what we wanted .
While I have rated 3 (I am editing it to 1 now on 7/24/2024), I want to bring to fore the customer service at this dealer behaves. I was stuck 250 miles from my home with punctured tyre. Wanted desperately to get a brief convo with one of the service advisor but the woman who pick up - was so rude ! Is this acceptable?! For customer service people ? Sales and Service advisors are all great tho.
Ryan White was easy to work with and really friendly. He took the time to hear what we were looking for and any concerns we may have. He demonstrated professionalism while making us feel comfortable through the whole process
Ryan made the delivery experience for our new car the best! He is very personable and was helpful to answer all of our questions.
Ryan was so easy to work with lovely person knows his job, but most of all he didn’t push anything on me for me that means a lot I would recommend dealing with Ryan 100% and overall everyone at this dealership is so nice and so helpful
Agreed on a price for a car to make a deal. Shook hands on the deal with Mike and Barry. Barry told me that they would need to wait until the title arrived to sell me the car. Two days later Barry called to tell me that the car had been sold to another person the following day. It seems like a management oversight to let the car get sold the following day without checking with the initial buyer.
Land Rover Norwood is the best! This is my second vehicle from them, and the process was seamless. With so many in-stock Land Rovers to choose from, I was able to get the exact color and trim I was looking for (once again). Shout out to Dan, Eddie, Sonny and Mike -- thank you guys -- you are the best!
Impressive inventory. Friendly, helpful, and hard working employees. Convenient location. Excellent communication from initial inquiry to final purchase.
I worked with Renee and she was awesome. She worked with me online ahead of the deal as a I had a trade-in and her numbers were spot on ! She took her cues from me and hustled me through the process and finance and the car was delivered to my home in Andover the next day. Even after the sale, she helped me cancel my plates - cannot say enough great things about both her, the process, and the dealership !
I just bought a Range Rover Velar from here and the experience was excellent. Z did a great job as my salesman. Low pressure sales and he had us test drive multiple options to find the best fit. They had a big selection to choose from as well. I highly recommend shopping here.
Always helpful and responsive to any requests. Staff is first rate and will always try and accommodate your needs and that of the vehicle.
I worked with Sonny Singh and he was awesome. Very responsive and knowledgeable about the Land Rover lineup. No pressure sales and an overall great buying experience. I was in the market for a few months and the experience At Land River was a differentiator. I highly recommend Sonny and this dealership.
We worked with Sonny and he was responsive with no pressure. He was also very helpful getting through the buying process. Glad we bought from him and very satisfied with the experience. Will be back for my next car.
Once again I had an excellent experience in purchasing a vehicle at Land Rover Norwood. Sonny Singh, my sales guy for this purchase and my previous one, was on top of things from the very beginning, and very responsive to my questions and concerns. Sales Manager Mike Flemming worked closely with me as we finalized the deal, was realistic as always, and made sure I was satisfied. Justin Shin, the Business Manager, got me through the financing process without missing a beat, and Product Specialist Chris Coffin was patient and understanding when he delivered the car and walked me through ... Read More DealerRater - Apr 25, 2023
Doug Ostroff Provided great sales information. His knowledge of the process was very professional and timely.
Josh Malone was fantastic to work with, very personable and very knowledgeable about the product which was so refreshing, compared to the normal “I can find that out for you”. He showed me every model I wanted to see twice, even finding the one with the most usb ports for my kids devices. Will most certainly shop with him again!
I have purchased multiple cars from Barry and whether it be the sales process or follow up on service. He is extremely responsive and helpful.