Customer Testimonials
Renee Acciardo our salesperson made use feel relaxed and very informative about our purchase. Her genuine follow up after the initial sale to insure everything was perfect was something I haven't experienced. The dealer answer all our questions, give us a fair price and insured the car was in top condition when we took delivery. If you are looking for a Land Rover brand in the Boston area I highly recommend you visit Norwood and ask for Renee.
I just purchased my first Defender, a 110 Carpathian edition and had an incredible experience with Sonny Singh, and his colleagues Mike, Tom and CJ. The transaction was the best car buying experience I have ever had. The team was so considerate and concerned with exceeding my expectations, including home delivery of the vehicle to me in Maine and a personalized walk through of the technology by CJ when the car was handed off to me. I can't recommend Land Rover Norwood more highly.
My wife and I recently purchased a Defender 130 from LR Norwood and had a wonderful experience working with Sonny Singh. We shopped around a bit but went back to LR Norwood to make our purchase due to Sonny's customer service. His knowledge of the vehicle options was exceptional, and Sonny was very patient as we went back and forth, deciding between the 130 and 110.
We just purchased our 7th car from Sonny Singh! He has made every experience easy and enjoyable. Things are taken care of quickly and I know I can call at any time and he will respond fast with an answer and help in any way he can. Highly recommend.
I just purchased a new Range Rover from Sonny Singh at Land Rover of Norwood. The process could not have gone smoother. Sonny was incredibly helpful from start to finish. Highly recommend!
It has been great working with this dealership. The sales process was very smooth and my Sales Rep Ameir was excellent throughout the process. He provided concierge-like service throughout the sales and vehical acquisition process. I strongly recommend working with Ameir. I am looking forward to future dealing with this dealership!!!
After thinking about it for many years I finally acquired my first Range Rover Norwood Land Rover. I had the opportunity to meet Sonny Singh who was very helpful in introducing the vehicle and explaining everything. It was a pleasure working with them.
Fabulous service from Sonny and from financial person!!! Loved the experience and CJ did a great tutorial on how to use all of the features in the car!! I would recommend this great team to anyone!!!
My wife and I purchased a Range Rover Sport this past week and worked with Sonny Singh. Sonny could not have been more knowledgeable, efficient and courteous. We would recommend Sonny and Land Rover Norwood highly!
I worked with Sonny and Eddy for our 6th Range Rover transaction - every time, it gets easier and netter to work with them and they have truly earned my business. They know what is important to me as a buyer and they are fair, honest, and went above and beyond to ensure I got what I wanted and for a fair price. Thank you Sonny & Eddy!
Had the Privilege of purchasing a 2024 Discovery and my second vehicle from NORWOOD Land Rover. I was fortunate to have dealt with Sonny Singh in sales and Justin in financing both times....They are a pleasure to work with...Professional, accomidating and patient in what can be a tedious task...Highly recommend...
I just purchased a new Defender 110X from Jake Kaplans Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the perfect match, to getting the vehicle transferred to their dealership, and making the transaction almost effortless will keep my coming back. I wouldn't want to purchase a vehicle from anywhere else.
This dealer makes buying a car easy and believe it or not some what enjoyable. Jing is the best.
2022 Discovery Sport (bought 3/2023 with 8K miles on odometer). By the time the car completed 25K miles (3/2024), it requires brake disc replacement. I escalated and wanted a reveiw of this diagnosis. Sean H, Svc Director agreed for a review with Foreman and agreed garciously if I did not decide to change the brakes then he will waive off the $200 fees for review. Now, the staff handling my booking tells me that this is the last time this will be done. Well, I have not availabled any favors and I do not understand why my driving (I cannot tangibly prove that I ...
Recently purchased my third car from Land Rover Norwood, my second purchase working with Sonny Singh. The entire process from the initial order through delivery was enjoyable and went flawlessly. I highly recommend the dealership and Sonny.
We had a great experience working with Sonny Singh. He was very helpful, timely with updates and made the whole process painless - not my first experience at Jake Kaplans and likely not my last.
They made the car buying experience pleasant. Sonny was our sales person. He took time out of his personal schedule to ensure we were satisfied with our purchase. Would certainly recommend for a top tier purchasing experience over any other Land Rover dealership in the Greater Boston area.
A top-level buying experience from start to delivery. Sonny Singh is a terrific salesperson and highly recommended. Love the car and appreciate the dealership. Super experience.
Highly recommend… Renee was the best salesperson very professional and very personable. I’ve had my SUV for a little over 2 months if I have a question I text her and she’s literally texting me back with an answer she definitely goes above and beyond. I would recommend the dealership if you want a great experience you have to ask for Renee.
Everytime I drop my car off at this dealership my car comes back with more issues due to their incompetance of the service department.
Renee Acciardo was the best, She made buying my Rover so easy, She explained everything and was always there for any of my questions. I highly recommend Land Rover Of Norwood and Renee . It was worth the trip!!!!
Excellent Customer service! We been customer here since last 9 years! Highly recommend! Just got our new car today!!
Samantha in service was great! Reviewed all the worked with me in detail and made sure my car was available for pickup even after hours on a Saturday. Much appreciated!
Good response time, documentation and communication. Well organized and helpful. Thank you to the entire team
I had a great experience at LR Norwood. My salesman Josh was awesome and did a great job making sure the process was smooth and expedited. The guys did everything possible to make sure my car was perfect the day it was delivered. I would highly recommend LR of Norwood
Renee was a great sales person . Very friendly and helpful.No pressure at all and no sales pitches .
Great experience when we meet looking for a new car! No pressure and very patient in making sure we got what we wanted .
While I have rated 3 (I am editing it to 1 now on 7/24/2024), I want to bring to fore the customer service at this dealer behaves. I was stuck 250 miles from my home with punctured tyre. Wanted desperately to get a brief convo with one of the service advisor but the woman who pick up - was so rude ! Is this acceptable?! For customer service people ? Sales and Service advisors are all great tho.
Ryan White was easy to work with and really friendly. He took the time to hear what we were looking for and any concerns we may have. He demonstrated professionalism while making us feel comfortable through the whole process
Ryan made the delivery experience for our new car the best! He is very personable and was helpful to answer all of our questions.
Ryan was so easy to work with lovely person knows his job, but most of all he didn’t push anything on me for me that means a lot I would recommend dealing with Ryan 100% and overall everyone at this dealership is so nice and so helpful
Agreed on a price for a car to make a deal. Shook hands on the deal with Mike and Barry. Barry told me that they would need to wait until the title arrived to sell me the car. Two days later Barry called to tell me that the car had been sold to another person the following day. It seems like a management oversight to let the car get sold the following day without checking with the initial buyer.
Land Rover Norwood is the best! This is my second vehicle from them, and the process was seamless. With so many in-stock Land Rovers to choose from, I was able to get the exact color and trim I was looking for (once again). Shout out to Dan, Eddie, Sonny and Mike -- thank you guys -- you are the best!
Impressive inventory. Friendly, helpful, and hard working employees. Convenient location. Excellent communication from initial inquiry to final purchase.
I worked with Renee and she was awesome. She worked with me online ahead of the deal as a I had a trade-in and her numbers were spot on ! She took her cues from me and hustled me through the process and finance and the car was delivered to my home in Andover the next day. Even after the sale, she helped me cancel my plates - cannot say enough great things about both her, the process, and the dealership !
I just bought a Range Rover Velar from here and the experience was excellent. Z did a great job as my salesman. Low pressure sales and he had us test drive multiple options to find the best fit. They had a big selection to choose from as well. I highly recommend shopping here.
Always helpful and responsive to any requests. Staff is first rate and will always try and accommodate your needs and that of the vehicle.
I worked with Sonny Singh and he was awesome. Very responsive and knowledgeable about the Land Rover lineup. No pressure sales and an overall great buying experience. I was in the market for a few months and the experience At Land River was a differentiator. I highly recommend Sonny and this dealership.
We worked with Sonny and he was responsive with no pressure. He was also very helpful getting through the buying process. Glad we bought from him and very satisfied with the experience. Will be back for my next car.
Once again I had an excellent experience in purchasing a vehicle at Land Rover Norwood. Sonny Singh, my sales guy for this purchase and my previous one, was on top of things from the very beginning, and very responsive to my questions and concerns. Sales Manager Mike Flemming worked closely with me as we finalized the deal, was realistic as always, and made sure I was satisfied. Justin Shin, the Business Manager, got me through the financing process without missing a beat, and Product Specialist Chris Coffin was patient and understanding when he delivered the car and walked me through ...
Doug Ostroff Provided great sales information. His knowledge of the process was very professional and timely.
Josh Malone was fantastic to work with, very personable and very knowledgeable about the product which was so refreshing, compared to the normal “I can find that out for you”. He showed me every model I wanted to see twice, even finding the one with the most usb ports for my kids devices. Will most certainly shop with him again!
I have purchased multiple cars from Barry and whether it be the sales process or follow up on service. He is extremely responsive and helpful.
Renee is incredible. She made me feel like family while helping me get exactly what I wanted and more. I genuinely appreciated how up front and honest the whole Land Rover staff was, which is hard to find when buying a car! They went above and beyond for me. I plan on buying every car from here on out from Renee! Thank you for everything!
The team at Land Rover Norwood is always professional, responsive and accommodating. This is the 5th vehicle I have purchased there and the experience is always first class!
Very efficient and always ready to help. Berry is amazing and goes above and beyond!
I have been working with Zhubin Shobeiri for the past 5 years and he is the best! He is very knowledgeable, very detailed and a person of his word! He gets the job done and delivers on time!! He is a true professional and I highly recommend him.
Barry was knowledgeable, honest, and great to work with. Made purchasing a car a great experience.
Josh was a very good salesmen. I would give him to any person who ask to buy
Good experience, thank you for all of your help upgrading from the LR2 into her storm trooper big sister. Thank you!
My family has been using Land Rover Norwood since 2008 and their staff (sales, service, parts) is superb. In specific, Sonny (sales) and George (service) are the best.
Overall great experience. Sonny helped me sort through vehicles, packages, accessories, etc. He was in contact with other dealerships to acquire the exact make/model I was looking for. Fortunately, it worked out that a similar model was already in transit to their location, all and all the entire process only took a few days. I was very impressed with his humility, courtesy, and knowledge. Would absolutely recommend.
I bought a Jaguar CPO and Barry Baptiste was of great assistance to me. He was honest, professional and timely. As I sometimes do, I purchased this vehicle remotely and actually live in Florida. This can be a little nerve wracking when you don't know the dealership or the salesmen, but Barry was true to his word in every regard, and I do not hesitate to recommend him and this dealership for a future purchase.
Great service and extensive inventory. This is how a dealership should be run. Thank you Barry!
We purchased a pre-owned 2017 Discovery with Sonny Singh. The experience was smooth and stress free. Sonny showed us both the Discovery and Discovery Sport, spending the time to allow us to evaluate what we really were looking for. He paid attention to our needs, helped us decide on the Discovery and then provided several options from inventory. Sonny was always prompt in responding to our calls and inquiries and was able to immediately address any concerns we had. Our delivery was handled by C.J. Coffin, and despite the very bad weather on delivery day, he happily and professionally handled ...
Renee was fantastic. Professional and made entire process fun! I would head back and buy a car from her anytime.
Overall good experience with buying my car here. No complaints! Barry was my salesmen and took care of everything I had asked for.
I purchased my first ever Range Rover sport at this location. Renee was my sales consultant, from start to finish she was so patient and helpful . I will for sure be coming back to Renee. She was very knowledgeable and made my decisions easy!
Welcoming dealership. Nice, modern facility. Everyone is friendly and helpful. Sales representative was helpful but not pressuring.
Barry was great! The delivery was seamless and the financing was a breeze! Love this plan!
Land Rover Norwood is the best! The experience is like nothing I've experienced before. I put off purchasing a vehicle, for a while, because I didn't want to experience the typical all day time-consuming, extreme emotionally draining and overall lousy experience you think of when buying a vehicle. None of that at Land Rover Norwood. I love love love Reneé Acciardo! She is the epitome of phenomenal customer service!
Sonny was great to work with and glad to buy there again Thank you ! Super easy and smooth
This is the second Jaguar I have bought from them - super easy to work with, great service and very nice people. Love my new car!!!
It was a very good experience and I was referred to them by friends. I built a new Land Rover and it came in ahead of schedule
Barry always is there when i need him! He made and always makes our car buying process as smooth and easy as possible. This is my 4th Range Rover but 3rd through Barry! We wouldn’t use anyone else! We travel an hour to see/buy from him even though i have a RR dealership 10 mins up there street! Thank you RR Norwood and most of all Barry for always having amazing customer service!
Knowledgeable, easy to work with and thorough. Would recommend to a friend. Would give repeat business.
If it’s possible I would give this dealership zero star. Just purchased a pre owned certified Range Rover Evoque from this dealership 9/1. I quickly realized that they sold me a supposedly “pre owned certified” with full of defects such as the info entertainment system screen jumps around, the A/C and radio randomly don’t work, and etc. The quality control is non-existence. Their Services department is the worse I’ve ever experienced, it’s a disgrace to be called ”luxury dealership”. I had to chase after them to get an appointment booked; given they sold a car with ...
My excellent sales man Sonny Singh. I purchased a pre owned 2023 defender x! And Mr. Singh followed up with me. I was very nervous. Sonny was calm and very supportive. He addressed & coordinated all my concerns with the car buying process. Wow! A++ + on sales and customer satisfaction. Thank you for my defender X I love my car!!!
Sonny at Land Rover Norwood, helped me with my Range Rover Velar purchase. Very patient, and understanding my needs. ZERO pressure sales! I'm glad to have met him, very helpful. Thank you Sonny and team.
I purchased a Range Rover from Sonny Singh. It was the best purchase experience. I have purchased many high end cars, over the years. However this was the best experience ever. If you want to meet the best sales person. He has earned a lifetime customer with me.
Barry was fantastic along with his whole team who were very reasonable and great to work with would buy another car again from here
I just purchased my second vehicle from Land Rover Norwood both time working with Renee Acciardo! She Is one of the most professional, knowledgable, fair, and patient sales executive. From the build out to final pick up Renee and her professional team did a seamless job. CJ was also awesome. He got me comfortable with the "IT/technical" aspects of my vehicle....very knowledgable. Absolutely love my new Defender!
Sonny Singh Was an absolute pleasure to deal with front to back walking me through the whole process. I would highly recommend anyone who's in the market for buying a new or used Range Rover or Jaguar to please reach out to them for a smooth and easy process
Great experience at Land Rover Norwood purchasing my new car! Thank you Dan,Mitch and the whole team! Will definitely come back for my next one!!
I have purchased well over 35 cars in my life, eight of them have been from Landrover of Norwood. Renee Acciardo and Team are an exceptional ensemble of talented, patient, fair and knowledgeable executives. I would highly recommend if you're considering any type of Landrover this be the place of choice not only for their exceptional client based service but for their availability, inventory and integrity!
Always responsive and great follow through, this is my 6th purchase from them in 20 years
It is for people like Josh Trigueros that this is such a highly rated dealer! Josh is am amazing professional, took his time to go over every detail snd answered all the questions we had. It is due to him that we were so comfortable and happy with our decision!
I would firstly like to thank Barry Baptiste for his excellent red carpet customer experience ! This is our second vehicle we purchased from Barry and Land Rover of Norwood. From start to finish Barry and the team came together providing us with unmatched customer service and ultimately a GREAT vehicle . This vehicle is a perfect fit for us as true advetures . If you want five star red carpet service we highly recommend Land Rover of Norwood and especially recommend Barry Baptiste as he is a seasoned proffesional making dreams reality one vehicle at a time by paying attention to detail ...
Barry’s been patient and easily accessible when I’ve had questions. I feel confident he will assist me with all my car related needs.
Excellent service and attention to detail, Doug was so helpful and put our needs first and found us the perfect car
Barry Baptiste Was an absolute pleasure to deal with front to back walking me through the whole process along with Dan in finance I would highly recommend anyone who's in the market for buying a new or used Range Rover or Jaguar to please reach out to them for a smooth and easy process😃
Sonny and the team here were great!!! We can’t say enough about how helpful they all were!
I purchased my vehicle from Danyelle had an amazing experience with her and all the staff
Been working with Land Lover Norwood for quite some time and Sonny has been good in all my needs. He gives advice and l think he's one of the best people at Norwood Land Rover
The entire experience was effortless! Definitely recommending to all my friends. Now, let’s look for my fun convertible weekend car!
I have always had a fantastic experience with Sonny Singh and Eddy Allen. They’re both very friendly, honest and professional. I have purchased 9+ cars from them. They have a customer for life, always helping me with the service dept. and financial services too. Come see Sonny, and you will understand why I purchased 9+ cars from him. A+ service, I have also brought several friends and family to him too.
Sonny was very helpful and courteous as we worked through the purchase of my new car. I would highly recommend working with Sonny.
The salesman (Barry) was excellent. Extremely knowledgeable, and very patient with all of my questions. He ultimately found me exactly what I was looking for.
Sonny was very patient with me throughout my new car purchase. I am new to the Land Rover family, always drove Mercedes so my anxiety to the unknown was completely calmed by Sonny. He explained to details all the should expect and even answered my calls at the odd off hours I called him! I will highly recommend Sonny and this dealership to family, friends and work colleagues..
Thanks so much for everything! Barry Baptiste was very knowledgeable and found the perfect Range Rover for us.
The entire team was absolutely awesome and patient throughout the whole process. Will definitely consider them in the future. Danielle
Danyelle is simply awesome, she is simply great to work with! This is the 2nd Rover I've purchased through her in 6 months!!!
She’s is a very god sells,,,I recommend he to all my friends,,,we did a good deal
It was great experience working with Sonny Singh in purchasing my Range Rover Evoque. He has a great knowledge about the land rover car and patiently help he in clearing all my questions related to car and helped me choose the best car for my needs. He patiently walked me through all the features of the car and i was really satisfied with him. I would highly recommend all of my friends and family members to work with Sonny Singh. Thanks you for your amazing service. # Land Rover Norwood.
I work with Dany she’s very great , nice very helpful I’m really happy with my client
This is my second Range Rover I bought here and both times I worked with Renee Acciardo. Renee and I hit it off right away, she is so easy to work with and knowledgeable. Thanks For taking care of me Renee!
My time at Land Rover Norwood was wonderful and easy. The experienced sales person (Barry Baptiste) I worked with made my trip well worth and helped me find my perfect car promptly thank you!
"5 Star Dealership and Sales Representative" I recently acquired my fourth Land Rover from Barry Baptiste at Land Rover Norwood. Barry is an excellent salesman that takes great pride in what he does and has a wealth of knowledge about his product. You are greeted with a warm genuine smile and never pressured throughout the entire sales process. When ever you are on a mission to purchase a Land Rover make sure you ask for Barry Baptiste...
Let me start by saying. I’m not one to write reviews for people. However, I felt I should for my salesperson Mr. Sonny Singh, he did such an amazing job for me. From the time I arrived at land rover Norwood, to the time I left. My experience was first class. He was patient, understanding my needs and had a good knowledge of the vehicles. Assisted me with the entire process. This Land rover dealership is lucky to have such a delegated individual working for them. Mr. Sonny is whom I recommend to my family and friends. Keep it ...
Danyelle is a consummate professional with an expansive knowledge of the Land Rover product line. This is my second Range Rover I've purchased through Dany in 6 months.......she is amazing!!!